Allows remote control to any TeamViewer users for Mac

TeamViewer QuickSupport for Mac

TeamViewer QuickSupport for Mac

  -  56.1 MB  -  Freeware
  • Latest Version

    TeamViewer QuickSupport 15.58.4 LATEST

  • Review by

    Daniel Leblanc

  • Operating System

    Mac OS X 10.10 or later

  • User Rating

    Click to vote
  • Author / Product

    TeamViewer GmbH / External Link

  • Filename

    TeamViewerQS.dmg

TeamViewer QuickSupport for Mac is the fast, simple and friendly software for remote access over the internet. I often have to connect to friends computers to do repairs and this is easily one of the best out there and it’s free. I have been able to steer even the most novice Mac user to the TeamViewer website to download the TeamViewer QuickSupport version and have them give me their 9 digit id and password. It’s fast, secure and what else can I say? I love it.

Optimized for instant support, this small customer module does not require installation or administrator rights — simply download, double click, and give the provided ID and password to your supporter. Team Viewer QuickSupport for macOS is great! Download Now!

Note: Requires 64-bit processor.

Also Available: Download TeamViewer QuickSupport for Windows

  • TeamViewer QuickSupport 15.58.4 Screenshots

    The images below have been resized. Click on them to view the screenshots in full size.

    TeamViewer QuickSupport 15.58.4 Screenshot 1

What's new in this version:

TeamViewer QuickSupport 15.58.4
New:
- Users can now select how they want to work with devices. An additional "basic" view is now available, which allows users to view all their groups and devices at one glance, without tab-switching.
- It is now possible to create custom Android Host modules via admin settings. This will streamline the assignment process and avoid the need to share credentials when managing a device.
- It is now possible to initiate editing of a device, device group, or contact via the Global search results.

Improved:
- Starting in October, Free users will be upgraded to the new interface, giving them access to our latest features and enhanced security. Licensed users can continue connecting with Free users using their preferred method. Learn more.
- It is now possible to create and manage custom Android Host modules. The custom module can be linked with a rollout configuration, which allows you to define various configuration options for your deployed managed devices.
- TeamViewer now asks for Remote Desktop access on the latest versions of macOS. This access will be a prerequisite for unattended remote control connections to Macs running macOS 15 Sequoia in the future. You can check the status in System Settings ➜ Privacy & Security ➜ Remote Desktop.
- Free users will now be able to view groups that "require migration" in TeamViewer Remote
- It is now possible to select the "Inherit from group" policy option for single or multiple devices within a managed group


TeamViewer QuickSupport 15.57.5
Fixed:
- a bug where "No services" filtering option did not work properly on devices under admin settings
- a bug where personal password information was not shown on managed devices
- a bug where connect options were disabled for purely company managed devices
- a bug where add device via custom host ui/ux flow did not work properly


TeamViewer QuickSupport 15.57.3
New features:
- It is now possible to create and export a csv report of company devices
- Global search now includes device categories. Users can filter the search results based on their desired category.
- It is now possible to enable transcription for the spoken words during a session. This transcript is then saved in the session report

Improved:
- In session user experience has been improved. Moving the cursor to the right side of the window no longer automatically opens the side panel for chat and, whiteboard etc. This only applies to macOS 14.
- It is now possible to synchronize the saved device names with the names on the physical device. This can be done via a new policy setting.
- The company administrator is now able to edit company device groups via admin settings
- The UI for managed devices has been improved. In case the device type is mobile, non-applicable permissions and policy-related actions will be hidden. The mobile device connection options UI has also been improved.
- If a user manages a device without being signed into the TeamViewer application, they will now receive the appropriate policy administration permissions
- The connection options, shown under the connect tab for embedded devices, has been improved
- It is now possible to filter devices based on the no service option
- Improved screen capturing: The screen on macOS can now be captured and transmitted in Retina resolutions

Fixed:
- Removed clipboard synchronization functionality for meetings


TeamViewer QuickSupport 15.55.3
New:
- It is now possible to remove managers from Device groups individually or in bulk
- Company administrators can now enable the option to view the device groups created in their company (and view the device group details)
- It is now possible for system administrators to download the Ivanti APK (Android Package Kit) to install applications on Android devices
- It is now possible to bulk-enroll multiple Android devices using the device identifiers

Improved:
- The global search feature has been improved. Search results now display more available actions and connection methods. This allows the user to initiate connections directly from the search bar.
- Company administrators can now edit their devices via the admin settings tab
- The "Add device" flow has been improved for the device and admin settings tabs

Fixed:
- Fixed a cursor issue that could occur when hovering over the Bulk enrollment and Reporting lists


TeamViewer QuickSupport 15.54.6
- Fixed a bug that prevented Easy Access from being enabled when granted on a user or device group level


TeamViewer QuickSupport 15.54.5
Improved:
- The performance of the Conditional Access page has been improved. This will be especially evident for users with a large number of devices.


TeamViewer QuickSupport 15.53.7
- Fixed a bug that caused device names to mismatch during device assignment


TeamViewer QuickSupport 15.53.6
Improved:
- The default behavior for device dock filters has been updated. The "Groups" view is now default and "Show offline devices" is automatically selected.
- The "Remote Terminal" option can now be found under the connect menu
- The "transfer files" option can now be found under the connect menu
- It is now possible to view the device details of company devices
- Any user changes in the width of the Groups or Device Groups side panel are now stored


TeamViewer QuickSupport 15.52.3
New:
- The Device Dock details page has been improved. Users now have a better overview of supported connection options.
- The status and messaging restriction option is now available in Account settings

Improved:
- It is now possible to make a session code connection, from macOS to Windows, and control the Windows UAC
- The device details "Connect" tab now shows connection options, that are supported but not yet configured, as "disabled"
- The search field content of Device Groups in now kept. This allows the user to navigate to a search result and then back.
- "Description administration" permission is now automatically granted to the device managers defined via rollout configuration
- Column and view settings are now stored per group in device list
- When adding a new user, the UI validation will now be processed before submitting the user details. This adjustment provides users with the opportunity to update values in case of errors, eliminating the need to redo the entire form.

Fixed:
- The handling of lock files has been improved (Security: CVE-2024-1933)


TeamViewer QuickSupport 15.51.6
Improved:
It is now possible to select up to one thousand devices in device list

Fixed:
- Fixed a bug that could prevent devices under "All managed devices" from loading successfully


TeamViewer QuickSupport 15.51.5
New:
- It is now possible to quickly check and filter devices based on when they were last online
- It is now possible to quickly check and filter devices based on whether they have a policy assigned or not
- It is now possible to create custom mobile QuickSupport modules (iOS and Android) where various features can be enabled or disabled

Improved:
- The performance of device list has been improved. Devices are now fetched faster
- Access to the personal password setting now requires administrative rights
- The "Add a new user" name field now supports a minimum of 2 characters
- The "Random password after each session" setting has received a new default state - "Generate New"
- It is now possible to resize the device and Device Group side panel
- The TeamViewer QuickSupport ID and password will no longer be hidden after a connection has been established
- The visual display for a user has been improved. Any selected entry in the contacts list will now be highlighted
- The user experience for device group creation has been improved. The user will now navigate to the newly created group automatically
- During the device group creation process, the default group manager will now get "Policy Administration" permissions automatically
- Clipboard functionality has been improved. It is now possible to paste user credentials into restricted user/password fields, on the remote side, via a new connection toolbar entry
- The Custom Modules "customize installation link" dialog has been improved
- The user will now see the available connection options in the device side-drawer

Fixed:
- Fixed a bug which prevented the default personal permissions from being shown during Device Group creation
- Fixed a bug that could cause modifier keys (like the Shift or Option key) to become "stuck" during a remote control session
- Fixed a bug which would cause the details panel to close if the user already had a device details panel open and clicked on another device name
- Fixed a bug which caused the missing permissions dialog not to reflect the devices information correctly
- Fixed a bug which meant that user groups were not fetched, during device group creation, if the user had not navigated to the user groups before
- Fixed a bug that could cause TeamViewer to quit unexpectedly when playing video on a remote Windows device
- Fixed a bug in device lists that prevented the contextual menu from being displayed when a user clicked on the 3 dots menu


TeamViewer QuickSupport 15.50.5
New:
- It is now possible to copy messages from the in-session chat or export the entire chat as a .txt file
- It is now possible to close the in-session audio and video panel (or to open another functionality in the side panel) without interrupting the conversation

Improved:
- It is now possible to initiate a connection directly from the TeamViewer Remote search bar by clicking or pressing Enter on the search result

Fixed:
- a bug in devices/device groups permissions, where an update in the permissions of one user group was expanded to any other user group, in case multiple user groups existed
- a bug that could prevent microphone deactivation on session end
- a bug that prevented the device's toolbar connect button from functioning with sleeping Android Host devices
- a bug that caused TeamViewer to crash while connecting from macOS 10.14
- a bug that caused the Notch on a remote Mac device to disappear after closing a connection
- a bug that could prevent TeamViewer from opening on macOS 11 Big Sur using an M1 CPU
- a bug where the sharing controls and green frame were not shown correctly while sharing the screen during a meeting
- a bug that could cause TeamViewer memory consumption to increase over time
- a bug that prevented Remote Printing from always working correctly


TeamViewer QuickSupport 15.49.3
- Fixed a bug which caused non-essential data to be requested from the backend


TeamViewer QuickSupport 15.49.2
Improved:
- Improved the sidebar device pages UI, including tooltips and action options to be more informative
- Users have the ability to deactivate Remote Access license from devices they have no longer access to


TeamViewer QuickSupport 15.48.4
Improved:
- Groups are now displayed in alphabetical order in the modals where users add, move or remove devices to and from groups

Fixed:
- a bug in the device list that prevented showing the correct tooltip for the Connect button
- an issue that prevented the wallpaper from remaining hidden while unlocking a device


TeamViewer QuickSupport 15.47.3
New:
- Managed and bookmarked devices are now located in a dedicated section within the Devices tab
- A policy column has been added to the device list. It is now possible to quickly check which policy is assigned to a device and filter based on policies.
- The remove-from-group functionality has been enhanced. It is now possible to select a policy that will be applied to the device after removal.

Improved:
- It is now possible to update devices to a specific version of TeamViewer via policy
- Device connection methods are now available through a command bar
- It is now possible to edit columns on a device list

Fixed:
- Minor fixes and Improvements


TeamViewer QuickSupport 15.46.7
Fixed:
- Preventative update of the libcurl dependency


TeamViewer QuickSupport 15.45.5
New:
- It is now possible to move devices to groups and assign policies directly to them, or, inherit a policy from the group to which they are moved

Improved:
- Any changes to device list sorting and column-width are now saved after re-opening the client

Fixed:
- Fixed a bug in device groups that could prevent options from working after right-clicking on a device name


TeamViewer QuickSupport 15.45.4
New:
- Device management is now available for mobile devices
- Initial Features include user onboarding, device enrollment and unified management

Fixed:
- a bug that caused a double banner to appear in groups requiring migration
- a bug that impacted the sorting of device groups in the left pane


TeamViewer QuickSupport 15.45.3
Improved:
- The in-session toolbar has been redesigned to be more streamlined and intuitive
- It is now possible to search for an entry from the drop down selection fields in the Admin settings

Fixed:
- Improved the performance of H.264 video transmission for connections from macOS to Windows


TeamViewer QuickSupport 15.44.7
- Fixed: Minor fixes and Improvements


TeamViewer QuickSupport 15.44.6
- Improved: The side navigation bar can now be extended or collapsed


TeamViewer QuickSupport 15.44.5
New:
- It's now possible to manage your devices for a Business license in the profile's license page
- It's now possible to start LAN connections from the Universal Search Bar
- It's now possible to use TeamViewer Remote in LAN-only mode

Improved:
- Improve fetching of managed devices to improve loading times


TeamViewer QuickSupport 15.44.4
New:
- Access control for in-session chats is now available
- Access control for in-session chats is now available
- The process of remotely assigning a device via custom Host module has now been simplified. The user can now share a link which will allow assignment to the company.

Improved:
- It is now possible to edit the groups of multiple devices at the same time
- It is now possible to update the policies of multiple device groups at the same time
- It is now possible to see the devices menu by right-clicking on the device row
- It is now possible to update the policy assignment of multiple device groups at the same time
- It is now possible to remove yourself as manager from multiple device groups at the same time

Fixed:
- a bug that prevented the device name from being displayed in the session window
- a bug that prevented the file transfer button from working between Windows and iOS/Android devices


TeamViewer QuickSupport 15.43.9
- Minor fixes and improvements


TeamViewer QuickSupport 15.43.8
Improved:
- Wake-on-Lan functionality is now available for classic managed devices

Fixed:
- Fixed a bug in Device Groups that could lead the user to an error page when trying to edit a group


TeamViewer QuickSupport 15.43.7
New:
- New sorting options have been added to the device list


TeamViewer QuickSupport 15.43.6
New:
- The TeamViewer uninstaller now offers to remove background components left behind on the system if the user manually deletes the app

Improved:
- The ID and password are now prominently displayed in the Remote Support menu
- It is now possible to connect directly from the search bar by typing the remote participant's ID


TeamViewer QuickSupport 15.42.9
New:
- It is now possible to invite a partner from your Company Address Book into a running support session
- It is now possible to establish outgoing LAN connections using the IP address or hostname of the remote device
- Sessions are now started using prompt for confirmation by default


TeamViewer QuickSupport 15.42.8
- Fixed an issue with the options protection for basic device settings in the new user interface


TeamViewer QuickSupport 15.42.4
Improved:
- The menu structure has been simplified: "Open log files" is now found in the Help menu
- The option to receive support is now more prominent on the login page
- Windows UAC is now supported when connecting via session code


TeamViewer QuickSupport 15.41.7
New:
- Try the all-new TeamViewer Remote
- Dive into a freshly designed interface
- Explore new and updated features
- Find everything you need with our universal Search Bar
- Connect in an instant with easy-to-use Session Links
- Switch with ease between the new and current interface
- Find it all now on desktop or in your browser

Improved:
- The in-session toolbar has a new design which includes a side panel for chat, audio/video, and whiteboard functionality. This is only enabled when the new TeamViewer Remote UI is enabled.

Fixed:
- Fixed a bug that prevented company devices from being loaded in the device list
- Fixed a bug which could cause TeamViewer to crash on ARM devices, when clicking "Start with system" or "Grant easy access"


TeamViewer QuickSupport 15.40.8
- Fixed a bug that prevented company devices from being loaded in the device list


TeamViewer QuickSupport 15.39.5
- Minor fixes and improvements


TeamViewer QuickSupport 15.38.3
- Minor fixes and improvements


TeamViewer QuickSupport 15.37.8
- Minor fixes and improvements


TeamViewer QuickSupport 15.37.3
Fixed:
- Minor fixes and improvements


TeamViewer QuickSupport 15.36.6
- Minor fixes and improvements


TeamViewer QuickSupport 15.35.9
- Change log not available for this version


TeamViewer QuickSupport 15.35.7
- Informational banners in the desktop client regarding managed device limits can now be dismissed


TeamViewer QuickSupport 15.34.4
- Minor fixes and improvements


TeamViewer QuickSupport 15.33.7
- Minor fixes and improvements


TeamViewer QuickSupport 15.32.3
Fixed:
- Minor fixes and improvements


TeamViewer QuickSupport 15.31.5
Improved:
- Minor fixes and improvements


TeamViewer QuickSupport 15.30.3
- New: It is now possible to make a remote terminal connection to an IoT device


TeamViewer QuickSupport 15.29.4
New:
- It's now possible to deactivate the certificate selection during an SSO login via UserDefaults


TeamViewer QuickSupport 15.28.8
New:
- The device description is now available for devices of a managed group

Fixed:
- a bug where an error was shown when trying to connect to a remote computer using its IP address


TeamViewer QuickSupport 15.28.5
New:
- New remote session windows now open at their previous positions on your screen
- Tensor customers can now use a policy to configure the number of functions and visible menu items in the TeamViewer client, so they can concentrate on the functions they really need


TeamViewer QuickSupport 15.27.3
- Fixed a bug in the file transfer window which prevented the ability to navigate using the keyboard


TeamViewer QuickSupport 15.26.5
- Fixed a bug that resulted in objects on the remote side being moved via drag and drop unintentionally
- This fix also resolved the issue described


TeamViewer QuickSupport 15.26.4
New:
- Support for Company Address Book is now available! The Company Address Book allows users to find and contact other users from the same company without adding them to their Computers & Contacts list. This feature must be enabled by a company administrator within the Management Console

Fixed:
- a crash during a file transfer that occurred if trying to access a directory that is no longer available
- a crash that occurred when pasting files from the clipboard that have been copied from the remote computer
- an issue with a multi-monitor setup on the remote side resulting in an offset for the mouse cursor
- improved the scroll speed on Mac to PC connections


TeamViewer QuickSupport 15.25.5
Fixed:
- Recent connections are now displayed correctly when typing in the Partner ID field
- Fixed a bug in displaying windows: It could happen that only a white popup was displayed, which prevented further use of the application


TeamViewer QuickSupport 15.24.5
New Features:
- The TeamViewer icon on the macOS Dock now bounces as soon as a chat message is received within a session

Improved:
- Improvements for account activation: requesting a new email to activate your TeamViewer account is now easier


TeamViewer QuickSupport 15.23.9
Improved:
- Multiple resolutions are now supported for smart focus, to allow improved experience in bad network conditions

Fixed:
- a bug in password-protected meetings that could cause screen-sharing to fail
- a bug in Meeting that could cause a crash upon ending of the meeting session
- a bug in Meeting which could cause high CPU and memory consumption


TeamViewer QuickSupport 15.22.3
New features:
- Introduced two-factor authentication for connections. Connections can now be allowed or denied using push notifications on your smartphone. Try it now in the options under the Security tab and share your feedback

Improvements:
- Removed the placeholder for the shared screen that was shown to the organizer when starting a meeting


TeamViewer QuickSupport 15.21.2
New features:
- A new way to display video in meetings is now available: Smart focus, which focuses on your face for better privacy control of your surroundings and more focused meetings!

Improvements:
- Updated UI on media and list view in Meeting, for improved user experience

Bug Fixes:
- Fixed a bug where the copy on the remote side and the paste on the supporter side were not executed
- CVE-2021-34858: Installations with existing TV recording files (TVS) were vulnerable to a problem in file parsing that could have allowed someone to execute arbitrary code and could have caused the binary to crash. User interaction as well as a third-party vulnerability would have been required for remote exploitation. We don’t have any indication of exploitation in the wild. Our thanks go to Kdot and the Trend Micro Zero Day Initiative for the responsible disclosure.
- CVE-2021-34859: In some circumstances, a problem in shared memory management could have caused the TeamViewer service to perform an out-of-bounds read. Access to the machine would have been required for exploitation. We don’t have any indication of exploitation in the wild. Our thanks go to Mat Powell and the Trend Micro Zero Day Initiative for the responsible disclosure


TeamViewer QuickSupport 15.20.6
Improved:
- We have updated the yellow and red banner text content for the licensed user's limits with minor edits. The information of the message remains unchanged.

Fixed:
- Fixed a bug where the copy on the remote side and the paste on the supporter side were not executed


TeamViewer QuickSupport 15.20.4
- Minor fixes and improvements


TeamViewer QuickSupport 15.19.4
New features:
- Usability improvement for joining password-protected meetings: users can now enter the password in the meeting preview page.

Improvements:
- Improved feedback during bad network situations in Meetings. A new type of notification and symbol will be displayed when the client detects a bad network.
- Speaking while muted notification added


TeamViewer QuickSupport 15.18.5
Fixed:
- Malwarebytes integration improvement for devices that disappear from the TeamViewer Management Console after they are activated


TeamViewer QuickSupport 15.18.4
New:
- You can now add multiple managers to an assignment configuration to assign multiple administrators to a device during rollout.
- It is now possible to assign a device to a company instead of only to a manager as before. This assignment can be done via the Client UI or via the CLI using assignment configurations.
- A meeting preview screen is now available for users joining or starting meetings, enabling users to control various options in advance.

Fixed:
- Fixed a bug in copy & paste functionality that text was not pasted correctly in a connection from a none-macOS machine to a macOS Big Sur device


TeamViewer QuickSupport 15.17.6
- Minor fixes and improvements


TeamViewer QuickSupport 15.16.8
Improved:
- The option to set a personal password is now in the Advanced tab


TeamViewer QuickSupport 15.15.5
- Fixed a bug in connections from Mac to Windows which caused the remote cursor to remain visible after deactivating it


TeamViewer QuickSupport 15.14.5
New features:
- It is now possible to draw annotations during real-time information sharing by using the Pen Tool in the toolbar

Fixed:
- a bug in the settings that sometimes prevented the profile picture to be updated.
- a bug in meeting which caused detached videos to display as frozen upon screen-sharing start or stop
- a bug in meeting screen-sharing that caused a high increase in memory consumption
- a bug in meeting screen-sharing which caused participants cursor to display delayed and/or misallocated
- Removed save meetings for later use check for scheduled meetings (scheduled meetings are saved by default)


TeamViewer QuickSupport 15.14.3
New:
- It is now possible to draw annotations during real-time information sharing by using the Pen Tool in the toolbar

Fixed:
- Fixed a bug in the settings that sometimes prevented the profile picture to be updated.
- Fixed a bug in meeting which caused detached videos to display as frozen upon screen-sharing start or stop
- Fixed a bug in meeting screen-sharing that caused a high increase in memory consumption
- Fixed a bug in meeting screen-sharing which caused participants cursor to display delayed and/or misallocated
- Removed save meetings for later use check for scheduled meetings (scheduled meetings are saved by default)


TeamViewer QuickSupport 15.13.7
- Other bug fixes and improvements


TeamViewer QuickSupport 15.13.6
New Meeting functionality:
- Simplified meeting interface
- Compatibility with TeamViewer Meeting iOS and Android Mobile Apps
- Mix phone dial In and computer audio (VOIP) in the same meeting
- HD Video of up to 720p
- Meeting reports noting which participants joined and for how long they have joined
- Mute all participants who are already in the meeting as well as new participants joining the meeting
- Meeting and TeamViewer licenses can now be managed in the management console
- Learn more about new meeting functionality

Bug fixes:
- Fixed a bug for the black screen feature on macOS Big Sur that prevented switching to the login window after having activated and deactivated the black screen.
- A bug was fixed where it happened that a TeamViewer policy was applied to a managed device although the policy was already removed from the managed device in the Management Console.


TeamViewer QuickSupport 15.12.4
New Features:
- Tensor customers can now unassign a device from a managed group via the command line
- Support for Apple Silicon

Improvements:
- Fixed an issue with Mac helper permissions


TeamViewer QuickSupport 15.11.6
New Features:
- It is now possible to enable the flashlight and zoom in with the camera, on your remote partner's device during an Augmented Reality session. Simply click on the flashlight or zoom button in the session toolbar on the desktop screen to activate.
- SMS Invitations are now possible with Tensor license

Improvements:
- Improved black screen feature: the Touch Bar on supported MacBooks is now disabled whenever remote input is disabled or when showing the black screen so that clicks from the Touch Bar cannot interrupt the work from the client-side. A new button is shown on the Touch Bar to provide an easy way to stop the black screen on the remote side.
- Increased the RSA key length from 2048 to 4096 bits. The RSA key is used to encrypt TeamViewer connections and partner list details. Increasing the key length results in much stronger security.


TeamViewer QuickSupport 15.10.5
Bug fixes:
- Fixed a bug for the black screen feature, which still showed the black screen after a user switch although the session was terminated during login screen

Improvements:
- Improved black screen feature: you can now replace the image by your own one by defining the path to the image (bmp, gif, jpeg or png format) in a settings key "CustomBlackScreen"
- Licensed customers can now opt out of in-product marketing messages. Important in-product messages like EULA updates will still be received.


TeamViewer QuickSupport 15.9.4
New Features:
- In augmented reality sessions, you can now share data and information from your desktop screen with your remote partner in real-time. Activate the 'sharing' function from the session toolbar, then drag and drop, or resize the sharing window frame to choose what content to share. Try it out now!

Bug fixes:
- Fixed a bug in license recognition, which led to a sponsored session dialog after a remote control session when instant support was used before.

Improvements:
- Improved black screen feature: on the remote device, the key combination for deactivating the black screen is now shown in the image.


TeamViewer QuickSupport 15.8.3
New Features:
- The black screen feature is now available on macOS! You can now protect the screen content of a remote Mac from being visible to other people while you're connected to it. This can be enabled via the client toolbar during the session. If necessary, a user on the remote side can regain access by pressing [command] + [option] + [esc] while they are logged in to the Mac.


TeamViewer QuickSupport 15.7.6
- Minor fixes and improvements


TeamViewer QuickSupport 15.6.7
New feature:
- Instant image-to-text recognition for the augmented reality sessions. Pilot users can now recognize texts on their phones or tablets and send them to the expert with one click.


TeamViewer QuickSupport 15.5.6
- Improved the processing of multi-participant remote connections


TeamViewer QuickSupport 15.5.3
New features:
- New feature added: you can now search for messages in chat rooms
- It is now possible to start apps remotely through the "Apps" tab for connections to Android devices
- For supporters, it's now possible to invite someone to a TeamViewer Pilot session via SMS

Improvements:
- Re-enabled direct printing in a connection from macOS to Windows 10: If a Windows 10 version higher than 1903 is running and the new printer driver is installed, you can once again directly print on a macOS without using an XPS Viewer via TeamViewer Printing.


TeamViewer QuickSupport 15.4.4445
New features:
- Control TeamViewer Pilot usage and access rights throughout your organization using rules you configure within the Management Console
- Android devices that are not supported by ARCore can now connect to an augmented reality session. The session will run in compatibility mode (2D).
- You can now record augmented reality sessions and save them for documentation and training

Bug fixes:
- You can no longer start a direct file transfer to a remote system with restricted folder permissions (like macOS 10.15) without allowing full disk access in advance to prevent the client from becoming unresponsive. Within the session you need at least the possibility to view and control the remote screen on restricted systems.
- Fixed a crash in the TeamViewer Host that occurred after switching sides when trying to access a protected folder during the file transfer


TeamViewer QuickSupport 15.3.2682
New features:
- New chat features: you can now remove a participant from a chat conversation

Bug fixes:
- Fixed a bug with file transfer that resulted in the app freezing when navigating into a local folder with thousands of files
- Fixed an issue where a grey bar appeared while sharing the desktop


TeamViewer QuickSupport 15.2.2756
- You can now right-click on your computers and contacts to view a context menu
- You can now invite users to join a Pilot session by creating Pilot session codes
- Fixed a bug that sometimes duplicated entries in the "Active monitor" sub-menu within the session
- Fixed a bug that prevented the script menu within a session being updated automatically when the very first script has been added to the Management Console
- Fixed a bug that prevented TeamViewer from terminating and prevented re-starting


TeamViewer QuickSupport 15.1.3937
- Updated TeamViewer EULA
- You can now send files during a TeamViewer Pilot session to the remote device
- Fixed a bug so that in the macOS Accessibility rights only the TeamViewer process needs to be enabled in order to control the Mac. TeamViewer_Desktop is no longer relevant and will not be introduced for new installations


TeamViewer QuickSupport 15.0.8397
Improvements:
- Improved quality for audio transmission within a remote control connection and within a TeamViewer meeting
- Simplified and clearer choices in the Advanced Options to define the automatic update behavior of the client
- Improved keyboard behavior: 'alt' key stays not activated anymore after entering "@" from a Mac keyboar
- Improved error handling when trying to access a restricted folder during a file transfer

Bug Fixes:
- Fixed a bug which prevented the toolbar to be shown on connections to iOS devices


TeamViewer QuickSupport 14.7.1965
- Added Catalina support to help with new macOS security measures: At first application start on macOS 10.15 or higher a dialogue shows the user the current system status about Screen Recording, Accessibility, and File Access. Furthermore, it allows the user to jump into the security settings of macOS in order to allow TeamViewer to access files, steer your Mac and transmit your screen to the other side of the remote connection
- TeamViewer Printing is now also available if Windows 10 version 1903 (and higher) is running on the remote side. To support this, in all connections to Windows machines only the XPS format is supported so that an XPS viewer is necessary to be installed on the client-side. TeamViewer Printing in connections to other macOS machines is not affected
- For file transfer now an error message is shown if you try to navigate into a folder on the remote side for which you do not have access (very important if the remote side is using macOS Catalina)
- For file transfer now an error message is shown if you try to delete a folder for which you do not have access (very important if the remote side is using macOS Catalina)
- TeamViewer Pilot: it is now possible to take a screenshot of the live video stream in pilot sessions


TeamViewer QuickSupport 14.6.995
- For the Augmented Reality sessions - it is now possible to connect to the most relevant AR Glasses from Vuzix, Epson and RealWear
- For the Augmented Reality sessions - higher frame rate as well as image quality improvements for both video stream
and paused image
- Improvements for the file transfer for macOS Catalina so that the file transfer window can be displayed without triggering the accessibility message for restricted folders
- Fixed a bug that prevented TeamViewer from restarting after a crash
- Fixed a bug that caused the Tensor UI looking distorted on macOS 10.13 and earlier
- Loss of UDP-Connection now does not lead to long loss of Audio-Data
- Introduced a new way to support new users getting started with TeamViewer
- We will gradually roll out this feature to new users over the next weeks
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 14.5.5819
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 14.5.1691
- Now it is possible to roll out the TeamViewer Full Client silently on macOS
- TeamViewer Pilot - You can now add text to arrows and free-hand drawings
- TeamViewer Pilot - Improved image quality for connections to iPhones/iPads
- Fixed a bug that you had to login once again after some minutes of inactivity to see your chat messages.
- Solved some other issues which caused crashes
- Minor bug fixes and improvements


TeamViewer QuickSupport 14.4.2669
- New TeamViewer Pilot tab for more convenient session establishment
- Removed accessibility dialog for customers without incoming connections
- Fixed a bug that caused a crash when trying to transfer files to a mobile device.
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 14.3.4730
- The expert on the client side in TeamViewer Pilot sessions can now draw free hand in addition to placing arrows
- Fixed an issue which prevented VoIP from starting directly from the beginning of a TeamViewer Pilot session
- Fixed a bug that could cause connections to mobile devices to become stuck during connection establishment under certain conditions
- Solved some other issues which caused crashes
- Minor improvements and fixes
- It's now possible to do an unattended (silent) rollout of the Host on macOS


TeamViewer QuickSupport 14.2.8352
- Fixed a bug that in some cases prevented connections to the login screen if the remote mac was locked
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 14.2.2558

- With a new access control for script execution for incoming and outgoing sessions that can be rolled out via policies in the Management Console, the permissions can be set more granular
- Script execution is now also possible when connecting to a Linux remote machine. The necessary scripts can be uploaded in the Management Console
- Now the script menu within the session is updated while having a session if scripts are added, deleted or updated
- Improved the way how TeamViewer handles CTRL keys in combination with other programs
- Fixed a freeze in the file transfer for large files mainly being copied from a network folder
- Fixed a bug that caused problems switching between monitors from the "view" menu in the toolbar if a monitor in portrait mode was included
- Fixed a bug that caused a decreased remote control performance when connecting to macOS devices where TeamViewer is configured as start with the system
- Fixed a bug that caused screen artifacts when resizing a video during the remote control session
- Fixed a bug that prevented connections to macOS devices under certain conditions after waking up the macOS device from standby
- Fixed a bug that caused an offset for the whiteboard drawing after a change of the monitor resolution
- Minor improvements and fixes
- Solved some other issues which caused crashes


TeamViewer QuickSupport 14.1.18533
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 14.1.9025
- Now a notification is shown on the remote side on session start for macOS 10.14 if the Accessibility Access is not set for the TeamViewer app.
- Fixed a bug that caused a crash on startup with 10.11.6 El Capitan on quite old hardware


TeamViewer QuickSupport 14.1.3399
- After a script execution within the session is finished a server notification is now shown with an exit code (exit code is not available for PowerShell) as well as for failed executions.
- Fixed a bug that caused the remote screen to be incorrectly scaled when remoting into machines with special screen resolutions
- Fixed a bug that caused an incorrect message that the screen cannot be captured when remoting into a locked mac
- Fixed a bug that caused a large remote cursor to be displayed when connecting from a Mac with Retina display to 4k screens
- Solved some other issues which caused crashes
- Minor improvements and fixes
- Enforced Session recording is now also supported for macOS devices
- Fixed a bug on macOS where account assignment caused problems for custom Host modules


TeamViewer QuickSupport 14.0.12966
- Change log not available for this version


TeamViewer QuickSupport 13.2.14327
- Change log not available for this version


TeamViewer QuickSupport 13.2.5321
- Change log not available for this version


TeamViewer QuickSupport 13.1.4170
- Change log not available for this version


TeamViewer QuickSupport 13.1.2559
- Change log not available for this version


TeamViewer QuickSupport 13.0.6447
- Change log not available for this version


TeamViewer QuickSupport 13.0.5640
- Change log not available for this version


TeamViewer QuickSupport 13.0.5058
- Change log not available for this version


TeamViewer QuickSupport 12.0.85950
- Fixed a bug which caused QuickSupport module to crash


TeamViewer QuickSupport 12.0.82953
- Minor improvements and fixes


TeamViewer QuickSupport 12.0.81279
- Change log not available for this version


TeamViewer QuickSupport 12.0.80984
- Change log not available for this version


TeamViewer QuickSupport 12.0.78517
- Change log not available for this version


TeamViewer QuickSupport 12.0.75813
- Change log not available for this version


TeamViewer QuickSupport 12.0.72647
- Fixed a bug that prevented our OneDrive integration from working correctly
- Fixed a bug that caused the file transfer to stop working after initiating multiple file transfers from the in session dashboard
- Fixed a bug that prevented connections using Windows authentication
- Fixed a crash that occurred when deleting a shared group
- Fixed a bug that prevented the file transfer from being able to leverage full transfer speeds
- Fixed a bug where it was not possible to assign a device to an account via the in session dashboard
- Fixed a bug where it was not possible to chat with a single participant during a meeting
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 12.0.72365
- Change log not available for this version


TeamViewer QuickSupport 12.0.71483
- Fixed a bug where it was not possible to remote control an Android device
- Fixed a crash that sometimes occurred when performing fast user switching during a remote connection
- Fixed a bug where Voice over IP was not transmitted correctly
- Fixed a bug where the remote side could not send some chat messages during a remote connection
- Fixed a crash that occurred when closing the waiting room
- Fixed a crash that occurred when closing a connection to an iPhone QuickSupport using Cmd+Q
- Fixed a bug that froze TeamViewer for several seconds after a connection was closed
- Fixed a crash that sometimes occurred after transferring a file via clipboard
- Fixed a bug that sometimes caused the connection to freeze during a file transfer
- Solved some other issues which caused crashes
- Minor improvements and fixes


TeamViewer QuickSupport 11.0.66695
- Fixed a bug that caused TeamViewer to freeze when opening the context menu in the Computer & Contacts list


TeamViewer QuickSupport 11.0.66595
- Change log not available for this version


TeamViewer QuickSupport 11.0.65280
- Change log not available for this version